Weaponized Health Communication: Twitter Bots and Russian Trolls Amplify the Vaccine Debate

被引:619
作者
Broniatowski, David A. [1 ]
Jamison, Amelia M. [2 ]
Qi, SiHua [3 ]
AlKulaib, Lulwah [3 ]
Chen, Tao [4 ]
Benton, Adrian [4 ]
Quinn, Sandra C. [2 ]
Dredze, Mark [4 ]
机构
[1] George Washington Univ, Sch Engn & Appl Sci, Dept Engn Management & Syst Engn, Washington, DC 20052 USA
[2] Univ Maryland, Sch Publ Hlth, Dept Family Sci, College Pk, MD 20742 USA
[3] George Washington Univ, Sch Engn & Appl Sci, Dept Comp Sci, Washington, DC 20052 USA
[4] Johns Hopkins Univ, Dept Comp Sci, Whiting Sch Engn, Baltimore, MD 21218 USA
基金
美国国家卫生研究院;
关键词
SOCIAL MEDIA; WEB; 2.0; HESITANCY; MOVEMENT; INTERNET; REFUSAL; ONLINE; IMPACT;
D O I
10.2105/AJPH.2018.304567
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Objectives. To understand how Twitter bots and trolls (bots) promote online health content. Methods. We compared bots to average users rates of vaccine-relevant messages, which we collected online from July 2014 through September 2017. We estimated the likelihood that users were bots, comparing proportions of polarized and antivaccine tweets across user types. We conducted a content analysis of a Twitter hashtag associated with Russian troll activity. Results. Compared with average users, Russian trolls (chi(2)(1)=102.0; P<.001), sophisticated bots (chi(2)(1)=28.6; P<.001), and content polluters (chi(2)(1)=7.0; P<.001) tweeted about vaccination at higher rates. Whereas content polluters posted more antivaccine content (chi(2)(1)=11.18; P<.001), Russian trolls amplified both sides. Unidentifiable accounts were more polarized (chi(2)(1)=12.1; P<.001) and antivaccine (chi(2)(1)=35.9; P<.001). Analysis of the Russian troll hashtag showed that its messages were more political and divisive. Conclusions. Whereas bots that spread malware and unsolicited content disseminated antivaccine messages, Russian trolls promoted discord. Accounts masquerading as legitimate users create false equivalency, eroding public consensus on vaccination. Public Health Implications. Directly confronting vaccine skeptics enables bots to legitimize We vaccine debate. More research is needed to determine how best to combat bot-driven content.
引用
收藏
页码:1378 / 1384
页数:7
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