Requirements for modelling e-Business processes

被引:10
作者
Ball, P [1 ]
Albores, P [1 ]
Macbryde, J [1 ]
机构
[1] Univ Strathclyde, Ctr Strateg Mfg Design Manufacture & Engn, Glasgow G1 1XJ, Lanark, Scotland
关键词
E-Business; modelling; simulation; business processes; performance measurement;
D O I
10.1080/09537280412331309226
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Companies must not see e-Business as a panacea but instead assess the specific impact of implementing e-Business on their business from both an internal and external perspective. E-Business is promoted as being able to increase the speed of response and reduce costs locally but these benefits must be assessed for the wider business rather than as local improvements. This paper argues that any assessment must include quantitative analysis that covers the physical as well as the information flows within a business. It is noted that as business processes are e-enabled their structure does not significantly change and it is only by the use of modelling techniques that the operational impact can be ascertained. The paper reviews techniques that are appropriate for this type of analysis as well as specific modelling tools and applications. Through this review a set of requirements for e-Business process modelling is derived.
引用
收藏
页码:776 / 785
页数:10
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