Dynamics of performance measurement systems

被引：214

作者：

Bititci, US ^{[1
]}

Turner, T

Begemann, C

机构：

[1] Univ Strathclyde, Glasgow, Lanark, Scotland

[2] Leibniz Univ Hannover, D-30167 Hannover, Germany

来源：

INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT | 2000年 / 20卷 / 5-6期

关键词：

performance measurement; management information; systems development;

D O I：

10.1108/01443570010321676

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Begins by creating a vision for dynamic performance measurement systems and goes on to describe the background to the work. Develops a model for integrated and dynamic performance measurement systems. Provides a critical review of existing frameworks, models and techniques against the model Identifies Mat current knowledge and techniques are sufficiently mature to create dynamic performance measurement systems. The use of the dynamic performance measurement system is illustrated through a case study. Concludes with a series of lessons highlighting further research and development needs.

引用

页码：692 / 704

页数：13

共 23 条

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