Notification and awareness: synchronizing task-oriented collaborative activity

被引：173

作者：

Carroll, JM ^{[1
]}

Neale, DC ^{[1
]}

Isenhour, PL ^{[1
]}

Rosson, MB ^{[1
]}

McCrickard, DS ^{[1
]}

机构：

[1] Virginia Tech, Ctr Human Comp Interact, Dept Comp Sci, Blacksburg, VA 24061 USA

来源：

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES | 2003年 / 58卷 / 05期

关键词：

activity awareness; awareness; awareness breakdowns; collaboration; Computer-Supported Collaborative Learning (CSCL); Computer-Supported Collaborative Work (CSCW); notification systems;

D O I：

10.1016/S1071-5819(03)00024-7

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system-stemming from problems related to the collaborative situation, group, task and tool support-to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity. (C) 2003 Elsevier Science Ltd. All rights reserved.

引用

页码：605 / 632

页数：28

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