The Delphi method as a research tool: an example, design considerations and applications

被引:2736
作者
Okoli, C
Pawlowski, SD
机构
[1] Concordia Univ, John Molson Sch Business, Montreal, PQ H3G 1M8, Canada
[2] Louisiana State Univ, Dept Informat Syst & Decis Sci, Baton Rouge, LA 70803 USA
关键词
Delphi method; group decision making; research design; strategic planning; electronic commerce;
D O I
10.1016/j.im.2003.11.002
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The Delphi method has proven a popular tool in information systems research for identifying and prioritizing issues for managerial decision-making. However, many past studies have not adopted a systematic approach to conduct a Delphi study. This article provides rigorous guidelines for the process of selecting appropriate experts for the study and gives detailed principles for making design choices during the process that ensure a valid study. A detailed example of a study to identify key factors affecting the diffusion of e-commerce in Sub-Saharan Africa illustrates the design choices that may be involved. We conclude with suggestions for theoretical applications. (C) 2004 Elsevier B.V. All rights reserved.
引用
收藏
页码:15 / 29
页数:15
相关论文
共 32 条
[1]   Key issues in information systems management: 1994-95 SIM delphi results [J].
Brancheau, JC ;
Janz, BD ;
Wetherbe, JC .
MIS QUARTERLY, 1996, 20 (02) :225-242
[2]   A prospective four- to seven-year follow-up after arthroscopic anterior cruciate ligament reconstruction [J].
Brandsson, S ;
Faxén, E ;
Kartus, J ;
Jerre, R ;
Eriksson, BI ;
Karlsson, J .
SCANDINAVIAN JOURNAL OF MEDICINE & SCIENCE IN SPORTS, 2001, 11 (01) :23-27
[3]   International business and trade in the next decade: Report from a Delphi study [J].
Czinkota, MR ;
Ronkainen, IA .
JOURNAL OF INTERNATIONAL BUSINESS STUDIES, 1997, 28 (04) :827-844
[4]   AN EXPERIMENTAL APPLICATION OF THE DELPHI METHOD TO THE USE OF EXPERTS [J].
DALKEY, N ;
HELMER, O .
MANAGEMENT SCIENCE, 1963, 9 (03) :458-467
[5]  
Denzin N.K., 1998, STRATEGIES QUALITATI
[6]  
Dutta A., 1997, International Journal of Electronic Commerce, V2, P61
[7]   A comparative analysis of critical issues facing Canadian information systems personnel: a national and global perspective [J].
Hayne, SC ;
Pollard, CE .
INFORMATION & MANAGEMENT, 2000, 38 (02) :73-86
[8]   Knowledge manipulation activities: results of a Delphi study [J].
Holsapple, CW ;
Joshi, KD .
INFORMATION & MANAGEMENT, 2002, 39 (06) :477-490
[9]  
Kendall J. E., 1992, Human Systems Management, V11, P123
[10]   Managing international data communications [J].
Lai, VS ;
Chung, WY .
COMMUNICATIONS OF THE ACM, 2002, 45 (03) :89-93