Paradox as invitation to act in problematic change situations

被引:120
作者
Beech, N [1 ]
Burns, H
de Caestecker, L
MacIntosh, R
MacLean, D
机构
[1] Greater Glasgow NHS Board, Glasgow, Lanark, Scotland
[2] Univ Glasgow, Sch Med, Glasgow, Lanark, Scotland
[3] Univ Strathclyde, Glasgow G1 1XQ, Lanark, Scotland
[4] Univ Glasgow, Glasgow, Lanark, Scotland
关键词
action research; mode; 2; paradox; serious playfulness;
D O I
10.1177/0018726704048357
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
It has been argued that organizational life typically contains paradoxical situations such as efforts to manage change which nonetheless seem to reinforce inertia. Four logical options for coping with paradox have been explicated, three of which seek resolution and one of which 'keeps the paradox open'. The purpose of this article is to explore the potential for managerial action where the paradox is held open through the use of theory on 'serious playfulness'. Our argument is that paradoxes, as intrinsic features in organizational life, cannot always be resolved through cognitive processes. What may be possible, however, is that such paradoxes are transformed, or 'moved on' through action and as a result the overall change effort need not be stalled by the existence of embedded paradoxes.
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页码:1313 / 1332
页数:20
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