Servant Leadership, Procedural Justice Climate, Service Climate, Employee Attitudes, and Organizational Citizenship Behavior: A Cross-Level Investigation

被引：509

作者：

Walumbwa, Fred O. ^{[1
]}

Hartnell, Chad A. ^{[1
]}

Oke, Adegoke ^{[2
]}

机构：

[1] Arizona State Univ, Dept Management, WP Carey Sch Business, Tempe, AZ 85287 USA

[2] Arizona State Univ, Dept Supply Chain Management, WP Carey Sch Business, Tempe, AZ 85287 USA

来源：

JOURNAL OF APPLIED PSYCHOLOGY | 2010年 / 95卷 / 03期

关键词：

servant leadership; leadership; climate; organizational citizenship behavior; cross-level research; TRANSACTIONAL LEADERSHIP; ETHICAL LEADERSHIP; MEMBER EXCHANGE; SAFETY CLIMATE; MULTILEVEL; ANTECEDENTS; PERFORMANCE; COMMITMENT; DIMENSIONALITY; PERCEPTIONS;

D O I：

10.1037/a0018867

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and positive service climate amplified the influence of commitment to the supervisor on organizational citizenship behavior. Implications of these results for theory and practice and directions for future research are discussed.

引用

页码：517 / 529

页数：13

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