Using the Web of Science® for unmediated document delivery

被引:2
作者
Crowley, GH [1 ]
Hart, JL [1 ]
机构
[1] Texas A&M Univ, College Stn, TX 77843 USA
来源
INTERLENDING & DOCUMENT SUPPLY | 2000年 / 28卷 / 04期
关键词
library services; user studies; interlending; document supply; Internet; USA;
D O I
10.1108/02641610010356951
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 [信息资源管理]; 120501 [图书馆学];
摘要
Due to the significant cost of interlibrary loan services and the pressure to provide better access to journal articles, a pilot project on unmediated document delivery was designed as an option for interlibrary loan requests at Texas A&M University (TAMU). Graduate students and faculty members of the Educational Psychology and Psychology Departments were given access, at no cost, to the electronic document delivery service of the Institute of Scientific Information's (ISI) Web of Science(R). Participants were asked to order only items not owned by the TAMU General Libraries. Data gathered included the item(s) ordered, the cost of each item, and the users' experience level with electronic systems. Key factors examined were the patron's inclination to check the catalogue, total and average costs, ease of use, willingness of patrons to use the system, and the problems incurred.
引用
收藏
页码:178 / 183
页数:6
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