Patient satisfaction with teledermatology services

被引：49

作者：

Hicks, LL ^{[1
]}

Boles, KE ^{[1
]}

Hudson, S ^{[1
]}

Kling, B ^{[1
]}

Tracy, J ^{[1
]}

Mitchell, J ^{[1
]}

Webb, W ^{[1
]}

机构：

[1] Univ Missouri, Sch Med, Dept Hlth Management & Informat, Columbia, MO 65211 USA

来源：

JOURNAL OF TELEMEDICINE AND TELECARE | 2003年 / 9卷 / 01期

关键词：

D O I：

10.1258/135763303321159684

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

We collected data on patient satisfaction with the use of teledermatology services. During a 27-month study, a single dermatologist saw a total of 321 patients via telemedicine. The patients completed 483 surveys, although not all questions were answered on all surveys. There was a high level of satisfaction among patients using teledermatology: 88% of 258 respondents said that they were satisfied with their telemedicine session. In terms of the eight questions on the questionnaire, 84% of the responses were in the top two positive categories on a seven-point Likert scale. In addition, access to dermatology appeared to increase with the availability of the telemedicine service.

引用

页码：42 / 45

页数：4

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