Design and performance of a multi-centre randomised controlled trial andeconomic evaluation of joint tele-consultations [ISRCTN54264250]

被引:29
作者
Wallace P. [1 ]
Haines A. [2 ]
Harrison R. [1 ]
Barber J.A. [1 ,3 ]
Thompson S. [4 ]
Roberts J.
Jacklin P.B. [2 ]
Lewis L. [5 ]
Wainwright P. [5 ]
机构
[1] Dept. of Prim. Care and Pop. Sci., Roy. Free and Univ. Coll. Med. Sch., London NW3 2PF, Rowland Hill Street
[2] London Sch. of Hyg. and Trop. Med., London WC1, Keppel Street
[3] Univ. Coll. Hosp. Res./Devmt. D., London NW1, Hampstead Road
[4] MRC Biostatistics Unit, Cambridge
[5] Centre for Health Informatics, School of Health Science, University of Wales, Swansea
关键词
General Practitioner; Hospital Specialist; Child Health Questionnaire; Outpatient Appointment; Specialty Group;
D O I
10.1186/1471-2296-3-1
中图分类号
学科分类号
摘要
Background: Appropriate information flow is crucial to the care of patients, particularly at the interface between primary and secondary care. Communication problems can result from inadequate organisation and training, There is a major expectation that information and communication technologies may offer solutions, but little reliable evidence. This paper reports the design and performance of a multi-centre randomised controlled trial (RCT), unparalleled in telemedicine research in either scale or range of outcomes. The study investigated the effectiveness and cost implications in rural and inner-city settings of using videoconferencing to perform joint tele-consultations as an alternative to general practitioner referral to the hospital specialist in the outpatient clinic. Methods: Joint tele-consultation services were established in both the Royal Free Hampstead NHS Trust in inner London, and the Royal Shrewsbury Hospitals Trust, in Shropshire. All the patients who gave consent to participate were randomised either to joint tele-consultation or to a routine outpatients appointment. The principal outcome measures included the frequency of decision by the specialist to offer a follow-up outpatient appointment, patient satisfaction (Ware Specific Questionnaire), wellbeing (SF12) and enablement (PEI), numbers of tests, investigations, procedures and treatments. Results: A total of 134 general practitioners operating from 29 practices participated in the trial, referring a total of 3170 patients to 20 specialists in ENT medicine, general medicine (including endocrinology, and rheumatology), gastroenterology, orthopaedics, neurology and urology. Of these, 2094 patients consented to participate in the study and were correctly randomised. There was a 91% response rate to the initial assessment questionnaires, and analysis showed equivalence for all key characteristics between the treatment and control groups. Conclusion: We have designed and performed a major multi-centre trial of teleconsultations in two contrasting centres. Many problems were overcome to enable the trial to be carried out, with a considerable development and learning phase. A lengthier development phase might have enabled us to improve the patient selection criteria, but there is a window of opportunity for these developments, and we believe that our approach was appropriate, allowing the evaluation of the technology before its widespread implementation.
引用
收藏
页码:1 / 8
页数:7
相关论文
共 24 条
[1]  
Roland M., Measuring Referral Rates, pp. 62-75, (1992)
[2]  
Wallace P., Hopkins A., Referral to Medical Outpatients-Different Agendas of Patients, General Practitioners and Hospital Physicians, (1992)
[3]  
Marshall M., How well do general practitioners and hospital specialists work together? A qualitative study of co-operation and conflict within the medical profession, BJGP, 48, pp. 1379-1382, (1998)
[4]  
The European Study of Referrals from Primary to Secondary Care, (1992)
[5]  
Wilkie P., What Does the Patient Want?, (1992)
[6]  
Marsh G.N., Are follow-up consultations at medical outpatient departments futile?, BMJ, 284, pp. 1176-1177, (1982)
[7]  
Reeve H., Baxter K., Newton P., Et al., Long-term follow-up in outpatient clinics. I: The view from general practice, Family Practice, 14, pp. 24-28, (1997)
[8]  
Grace J.F., Armstrong D., Reasons for referral to hospital: Extent of agreement between the perceptions of patients, general practitioners and consultants, Family Practice, 3, pp. 143-147, (1986)
[9]  
Bailey J.J., Black M.E., Wilkin D., Specialist outreach clinics in general practice, BMJ, 308, pp. 1083-1086, (1994)
[10]  
Black M., Leese B., Gosden T., Mead N., Specialist outreach clinics in general practice - What do they offer, BJGP, 47, pp. 558-561, (1997)