How does residents' satisfaction with community services influence quality of life (QOL) outcomes?

被引：9

作者：

Sirgy M.J. ^{[1
]}

Gao T. ^{[2
]}

Young R.F. ^{[2
]}

机构：

[1] Department of Marketing, Virginia Polytechnic Institute and State University, Blacksburg, VA

[2] Marketing Group, College of Business Administration, Northeastern University, Boston, MA

来源：

Applied Research in Quality of Life | 2008年 / 3卷 / 2期

关键词：

Community quality of life; Community well-being; Quality of life; Satisfaction with community services;

D O I：

10.1007/s11482-008-9048-4

中图分类号：

学科分类号：

摘要：

Grzeskowiak et al. [Journal of Regional Analysis and Policy 33(2):1-36, 2003] conducted a study that empirically tested a model that integrates the relationships among determinants and outcomes of residents' satisfaction with community services. We build on their model in attempt to explain how residents' satisfaction with community services influence satisfaction with the community at large (community well-being) and satisfaction with life (quality of life). Specifically, we hypothesized and empirically demonstrated for the most part that satisfaction with a variety of community services (e.g., services related to housing, education, government, healthcare, employment, religion, public safety, retailing, transportation, and leisure) affect satisfaction with the community and life overall through satisfaction in a variety of life domains (e.g., family, social, leisure, health, financial, cultural, consumer, work, spiritual, and environmental domains). © 2008 Springer Science+Business Media B.V.

引用

页码：81 / 105

页数：24

共 16 条

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