Beyond bandwidth: Dimensions of connection in interpersonal communication

被引：80

作者：

Nardi B. ^{[1
]}

机构：

[1] Irvine Sch. of Inf.+ Comp. Science, University of California, 444 Computer Science Building, Irvine

来源：

Computer Supported Cooperative Work (CSCW) | 2005年 / 14卷 / 2期

关键词：

Affinity; Aommitment; Attention; Computer-mediated communication; Interpersonal communication; Social connection;

D O I：

10.1007/s10606-004-8127-9

中图分类号：

学科分类号：

摘要：

Computer-mediated communication (CMC) is a keystone of computer-supported collaborative work. Current CMC theory utilizes an information channel metaphor in which media vary according to how well they afford the transfer of messages in the channel i.e. bandwidth. This paper draws attention to a different aspect of communication argued to be equally important: a relation between people that defines a state of communicative readiness in which fruitful communication is likely. Drawing on research on instant messaging (Nardi et al. 2000) and face to face communication (Nardi et al. 2002; Nardi and Whittaker 2003) as well as related literature three dimensions of connection that activate readiness are proposed: affinity commitment and attention. These dimensions comprise a field of connection between dyads. A field of connection is conceptualized as a labile multidimensional space in which the values of the dimensions vary according to the history of communicative activity. Affinity commitment and attention are constantly monitored negotiated and managed through social bonding expression of commitment and capture of attention. The management of fields of connection requires significant interactional work to sustain communication over time. © Springer 2005.

引用

页码：91 / 130

页数：39

共 92 条

[1] Altman I., Taylor D., Social Penetration the Development of Interpersonal Relationships, (1973)
[2] Argyle M., Dean J., Eye-Contact Distance and Affiliation, Sociometry, 28, pp. 289-304, (1965)
[3] Argyle M., Social Interaction, (1969)
[4] Argyle M., Graham J., The Central Europe Experiment - Looking at Persons and Looking at Things, Journal of Environmental Psychology and Nonverbal Behaviour, 1, pp. 6-16, (1977)
[5] Baumeister R., Leary M., The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation, Psychological Bulletin, 3, pp. 497-529, (1995)
[6] Barrett S., Henzi T., Weingrill J., Lycett L., Hill R., Female Baboons Do Not Raise the Stakes but They Give as Good as They Get, Animal Behaviour, 59, pp. 763-770, (2000)
[7] Begole J., Tang J., Smith R., Yankelovich N., Work Rhythms: Analyzing Visualization of Awareness Histories of Distributed Groups. CSCW 2002, (2002)
[8] Berk L., Tan S., Fry W., Neuroendocrine and Stress Hormone Changes during Mirthfull Laughter, American Journal Medical Science, 298, pp. 390-396, (1989)
[9] Bos N., Olson J., Gergle D., Olson G., Wright Z., Effects of Four Computer-Mediated Communications Channels on Trust Development, pp. 135-139, (2002)
[10] Bly S., A Use of Drawing Surfaces in Collaborative Settings, pp. 250-256, (1988)

← 1 2 3 4 5 6 7 8 9 10 →