CUSTOMER SATISFACTION - THE KEY TO SUCCESSFUL AND LEGALLY UNFETTERED TRADING

被引:35
作者
MOSS, CD [1 ]
RICHARDSON, B [1 ]
机构
[1] SHEFFIELD CITY POLYTECH,SHEFFIELD S1 1WB,S YORKSHIRE,ENGLAND
关键词
D O I
10.1108/EUM0000000004732
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:5 / 11
页数:7
相关论文
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