INCREASING PATIENTS SATISFACTION WITH COMMUNICATIONS

被引:73
作者
LEY, P
BRADSHAW, PW
KINCEY, JA
ATHERTON, ST
机构
[1] UNIV LIVERPOOL,DEPT CLIN PSYCHOL,LIVERPOOL L69 3BX,LANCASHIRE,ENGLAND
[2] UNIV OTAGO,DUNEDIN,NEW ZEALAND
[3] MANCHESTER ROY INFIRM,MANCHESTER M13 9WL,LANCASHIRE,ENGLAND
[4] WHISTON HOSP,PRESCOT,LANCASHIRE,ENGLAND
来源
BRITISH JOURNAL OF SOCIAL AND CLINICAL PSYCHOLOGY | 1976年 / 15卷 / NOV期
关键词
D O I
10.1111/j.2044-8260.1976.tb00052.x
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
引用
收藏
页码:403 / 413
页数:11
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