USING ELECTRONIC MAIL SURVEYS AND COMPUTER-MONITORED DATA FOR STUDYING COMPUTER-MEDIATED COMMUNICATION-SYSTEMS

被引：37

作者：

ANDERSON, SE ^{[1
]}

GANSNEDER, BM ^{[1
]}

机构：

[1] UNIV VIRGINIA,CURRY SCH EDUC,CHARLOTTESVILLE,VA 22903

来源：

SOCIAL SCIENCE COMPUTER REVIEW | 1995年 / 13卷 / 01期

关键词：

DATA COLLECTION METHODS; SURVEY RESEARCH; COMMUNICATION RESEARCH; ELECTRONIC MAIL; COMPUTER-MEDIATED COMMUNICATION; COMPUTER NETWORKS;

D O I：

10.1177/089443939501300103

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

The methodology used in this study demonstrated an effective and relatively cost- and time-efficient means of studying a public telecomputing system using computer-monitored data and a lengthy electronic mail survey. The 72-item questionnaire was sent to a random sample of 600 drawn from a relatively heterogeneous population of users. The response rate was 68%. Respondents tended to be experienced computer users who used the system more and perceived it as more accessible than did nonrespondents.

引用

页码：33 / 46

页数：14

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