A KNOWLEDGE-BASED MESSAGE MANAGEMENT-SYSTEM

被引：13

作者：

CHANG, SK ^{[1
]}

LEUNG, L ^{[1
]}

机构：

[1] BORG WARNER CORP,RES CTR,DES PLAINES,IL 60018

来源：

ACM TRANSACTIONS ON OFFICE INFORMATION SYSTEMS | 1987年 / 5卷 / 03期

关键词：

ARTIFICIAL INTELLIGENCE - Expert Systems - COMPUTER NETWORKS - Applications - MANAGEMENT - Information Systems - OFFICE AUTOMATION;

D O I：

10.1145/27641.27642

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The design approach of a knowledge-based message management system is described. A linguistic message filter is used to filter out junk messages. Relevant messages are then processed by an expert system, driven by user-defined alerter rules. An alerter rule base for a secretarial office is illustrated. Further research topics in knowledge-base design, evaluation, and learning are also discussed.

引用

页码：213 / 236

页数：24

共 11 条

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