Consumer profiles of runners at marathon races

被引:29
作者
Hallmann, Kirstin [1 ]
Wicker, Pamela [2 ]
机构
[1] German Sport Univ Cologne, Inst Sport Econ & Sport Management, Cologne, Germany
[2] Griffith Univ, Griffith Business Sch, Dept Tourism Leisure Hotel & Sport Management, Brisbane, Qld, Australia
关键词
Germany; Consumer behaviour; Market segmentation; Sporting events; Mass participation; Leisure activities; Running; Marathons;
D O I
10.1108/17582951211229717
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this paper is to identify consumer profiles based on behaviour of runners at marathon races and to determine key drivers for their intention to revisit the marathon. Design/methodology/approach - Participants of three marathons in Germany (Cologne, Bonn, Hanover) were invited via e-mail to take part in an online survey after the race (n = 1; 370). They were questioned about the trip to the city, the marathon event, and their socio-demographics. Findings - The cluster analysis revealed three clusters that are named holidayers, socialisers and marathoners. The results of the logistic regression analysis show that the intention to revisit is determined by the length of the trip, the daily spending in the city, and the satisfaction with the event. Research limitations/implications - Non-probability sampling represents a limitation of this study. Questions relating to the involvement and knowledge of running (first timer and repeat participant) could serve as valuable indicators to further differentiate between different types of runners. Practical implications - It is suggested to offer special packages to the runners when they register for the race. One package could, for example, include the starting fee and two nights at a hotel. Moreover, the event organisers could offer more targeted side events such as athlete workshops on nutrition, training, and medical advice. Originality/value - This paper offers an insight into different consumer profiles of marathon runners based on their behaviour and spending. Key indicators of the runner's intention to revisit the marathon are presented. This study contributes to close a research gap and allows marketers to better understand their consumers.
引用
收藏
页码:171 / 187
页数:17
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