A survey method known as the sensitometric technique for the evaluation of processing (STEP) has been used to monitor processing speed of over 2,000 automatic film processors in hospitals, private offices, and mammography facilities since 1981. Analysis of data obtained through this program revealed underprocessing at 33% (76 of 231) of observed hospitals in 1987, 7% (13 of 179) of mammography facilities in 1988, and 42% (101 of 241) of private practices in 1989. Underprocessing at mammography facilities decreased from 18% (25 of 139) in 1985, which was contrary to the trend in hospitals. The consequence of underprocessing is higher radiation exposure and a degradation in film contrast. Evaluation of automatic film processors is a necessary part of any comprehensive evaluation of a diagnostic radiography facility. The STEP procedure was designed only as a field survey test; to ensure optimal conditions for obtainment of diagnostic quality radiographs, facilities should perform quality assurance evaluations of their processing equipment and verify that processing recommendations of manufacturers are being followed.