STALKING THE ENDANGERED CAT - A QUEUING ANALYSIS OF CONGESTION AT AUTOMATIC TELLER MACHINES

被引:34
作者
KOLESAR, P
机构
关键词
D O I
10.1287/inte.14.6.16
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
引用
收藏
页码:16 / 26
页数:11
相关论文
共 9 条
[1]  
Conway R, 1967, THEORY SCHEDULING
[2]   QUEUING THEORY AND TELLER STAFFING - A SUCCESSFUL APPLICATION [J].
DEUTSCH, H ;
MABERT, VA .
INTERFACES, 1980, 10 (05) :63-66
[3]  
DEUTSCH H, 1979, TELLER STAFFING GUID
[4]  
Feller W., 1967, INTRO PROBABILITY TH, V1
[5]  
FOOTE B, 1967, INTERFACES, V6, P31
[6]  
GREEN L, 1983, 521A COL U SCH WORK
[7]  
GROSS D, 1974, FUNDAMENTALS QUEUEIN
[8]   APPLICATION OF OPERATIONS-RESEARCH IN COMMERCIAL BANKING COMPANIES [J].
MCCLURE, RH ;
MILLER, RE .
INTERFACES, 1979, 9 (02) :24-29
[9]  
MOMJIAN D, 1976, TELLER STAFFING GUID