USER MISCONCEPTIONS OF INFORMATION-RETRIEVAL SYSTEMS

被引:36
作者
CHEN, HC [1 ]
DHAR, V [1 ]
机构
[1] NYU,DEPT INFORMAT SYST,NEW YORK,NY 10003
来源
INTERNATIONAL JOURNAL OF MAN-MACHINE STUDIES | 1990年 / 32卷 / 06期
关键词
D O I
10.1016/S0020-7373(05)80107-5
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
We report results of an investigation where thirty subjects were observed performing subject-based search in an online catalog system. The observations have revealed a range of misconceptions users have when performing subject-based search. We have developed a taxonomy that characterizes these misconceptions and a knowledge representation which explains these misconceptions. Directions for improving search performance are also suggested. © 1990 Academic Press Limited.
引用
收藏
页码:673 / 692
页数:20
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