ON EVALUATING PATIENT SATISFACTION - METHODOLOGICAL ISSUES

被引:40
作者
ELGUEBALY, N
TOEWS, J
LECKIE, A
HARPER, D
机构
[1] HLTH SCI CTR,DEPT PSYCHIAT,WINNIPEG R3E 0W1,MANITOBA,CANADA
[2] UNIV MANITOBA,DEPT PSYCHIAT,WINNIPEG R3T 2N2,MANITOBA,CANADA
来源
CANADIAN JOURNAL OF PSYCHIATRY-REVUE CANADIENNE DE PSYCHIATRIE | 1983年 / 28卷 / 01期
关键词
D O I
10.1177/070674378302800106
中图分类号
R749 [精神病学];
学科分类号
100205 ;
摘要
引用
收藏
页码:24 / 29
页数:6
相关论文
共 35 条
[1]  
ALLEN P, 1976, COMMUNITY SURVIVAL L, P147
[2]  
BERTELSEN K, 1973, HOSP COMMUNITY PSYCH, V24, P553
[3]  
CHAMBERLIN J, 1978, OUR OWN PATIENT CONT, P236
[4]   SOME PROBLEMS IN USE OF ATTITUDE AND ATMOSPHERE SCORES AS INDICATORS OF STAFF EFFECTIVENESS IN INSTITUTIONAL TREATMENT [J].
EDELSON, RI ;
PAUL, GL .
JOURNAL OF NERVOUS AND MENTAL DISEASE, 1976, 162 (04) :248-257
[5]  
EDER D, 1975, HOSP COMMUNITY PSYCH, V26, P15
[6]  
EDWARDS DW, 1978, HOSP COMMUNITY PSYCH, V29, P188
[7]   EVALUATION OF INITIAL INTERVIEW IN A WALK-IN CLINIC - PATIENTS PERSPECTIVE ON A CUSTOMER APPROACH [J].
EISENTHAL, S ;
LAZARE, A .
JOURNAL OF NERVOUS AND MENTAL DISEASE, 1976, 162 (03) :169-176
[8]   ALCOHOLICS VIEW GROUP-THERAPY - PROCESS AND GOALS [J].
FEENEY, DJ ;
DRANGER, P .
JOURNAL OF STUDIES ON ALCOHOL, 1976, 37 (05) :611-618
[9]   GAPS IN DOCTOR-PATIENT COMMUNICATION - PATIENTS RESPONSE TO MEDICAL ADVICE [J].
FRANCIS, V ;
KORSCH, BM ;
MORRIS, MJ .
NEW ENGLAND JOURNAL OF MEDICINE, 1969, 280 (10) :535-&
[10]   CORRELATES OF CONSUMER SATISFACTION WITH OUTPATIENT THERAPY ASSESSED BY POSTCARDS [J].
FRANK, R ;
SALZMAN, K ;
FERGUS, E .
COMMUNITY MENTAL HEALTH JOURNAL, 1977, 13 (01) :37-45