Institutionalised collaborative tagging as an instrument for managing the maturing learning and knowledge resources

Recently, social software and collaborative tagging have received high levels of attention in Internet communities and have also been discussed as interesting approaches to annotate resources and distribute the cumbersome task of designing ontologies from few domain experts to large numbers of users of digital resources. This paper discusses the suitability of collaborative tagging for annotating knowledge and learning resources in the institutionalised setting of businesses and organisations. Specifically, the paper discusses commitment, convergence and coordination issues and presents the results of a multi-round experiment involving 174 Bachelor students at the Innsbruck University School of Management.