No passage to India? Initial responses of UK trade unions to call centre offshoring

被引：11

作者：

Bain, Peter ^{[1
]}

Taylor, Phil ^{[2
]}

机构：

[1] Univ Strathclyde, Ind Relat, Glasgow G1 1XU, Lanark, Scotland

[2] Univ Strathclyde, Work & Employment Studies, Glasgow G1 1XU, Lanark, Scotland

来源：

INDUSTRIAL RELATIONS JOURNAL | 2008年 / 39卷 / 01期

关键词：

D O I：

10.1111/j.1468-2338.2007.00471.x

中图分类号：

F24 [劳动经济];

学科分类号：

020106 ; 020207 ; 1202 ; 120202 ;

摘要：

This article focuses on the first wave of call centre offshoring from the UK to India (2002-04). Trade union responses in five case-study companies are documented. Drawing upon theories of union power resources, including international action, the relative efficacy of these union responses is analysed.

引用

页码：5 / 23

页数：19

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