PUTTING TEETH INTO THE EFFICIENCY AND EFFECTIVENESS OF PUBLIC-SERVICES

[1] ANTHONY RN, 1984, MANAGEMENT CONTROL N, pCH1

[2] BROWN RE, 1982, AUDITING PERFORMANCE

[3] DORFMAN R, 1965, MEASURING BENEFITS G

[4] Epstein P. D., 1984, USING PERFORMANCE ME

[5] GARD CG, 1985, APPLICATION MANAGEME

[6] *GOV ACC STAND BOA, 1987, 036 ACT REP, P1

[7] *GOV ACC STAND BOA, 1985, 013 ACT REP, P5

[8] *GOV ACC STAND BOA, 1986, 013 ACT REP, P2

[9] HALLER EJ, 1985, EVALUATING OPERATION

[10] HATRY HP, 1979, EFFICIENCY MEASUREME

[1] ANTHONY RN, 1984, MANAGEMENT CONTROL N, pCH1

[2] BROWN RE, 1982, AUDITING PERFORMANCE

[3] DORFMAN R, 1965, MEASURING BENEFITS G

[4] Epstein P. D., 1984, USING PERFORMANCE ME

[5] GARD CG, 1985, APPLICATION MANAGEME

[6] *GOV ACC STAND BOA, 1987, 036 ACT REP, P1

[7] *GOV ACC STAND BOA, 1985, 013 ACT REP, P5

[8] *GOV ACC STAND BOA, 1986, 013 ACT REP, P2

[9] HALLER EJ, 1985, EVALUATING OPERATION

[10] HATRY HP, 1979, EFFICIENCY MEASUREME