EXPECTATION FAILURE CONCEPT AND SYSTEMS ANALYSTS VIEW OF INFORMATION-SYSTEM FAILURES - RESULTS OF AN EXPLORATORY-STUDY

被引:87
作者
LYYTINEN, K [1 ]
机构
[1] UNIV JYVASKYLA,DEPT COMP SCI,SF-40100 JYVASKYLA 10,FINLAND
关键词
D O I
10.1016/0378-7206(88)90066-3
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
引用
收藏
页码:45 / 56
页数:12
相关论文
共 29 条
[1]  
Adams C. R., 1975, Decision Sciences, V6, P337, DOI 10.1111/j.1540-5915.1975.tb01025.x
[2]  
ANDERSEN N, 1986, PROFESSIONEL SYSTEMU
[3]  
Argyris C., 1978, ORG LEARNING THEORY
[4]   PROCESS AND PRODUCT OF SYSTEM-DESIGN [J].
BOLAND, RJ .
MANAGEMENT SCIENCE, 1978, 24 (09) :887-898
[5]   RESEARCH IN MANAGEMENT INFORMATION-SYSTEMS - MINNESOTA EXPERIMENTS [J].
DICKSON, GW ;
SENN, JA ;
CHERVANY, NL .
MANAGEMENT SCIENCE, 1977, 23 (09) :913-923
[6]   AN INVESTIGATION OF USER-LED SYSTEM-DESIGN - RATIONAL AND POLITICAL PERSPECTIVES [J].
FRANZ, CR ;
ROBEY, D .
COMMUNICATIONS OF THE ACM, 1984, 27 (12) :1202-1209
[7]  
Giddens A., 1984, CONSTITUTION SOC OUT
[8]  
GINZBERG MJ, 1978, INTERFACE, V8, P259
[9]  
HEDBERG B, 1976, ADM SCI Q, V24, P40
[10]  
HEDBERG B, 1975, HUMAN CHOICE COMPUTE