THE RELATIONSHIP BETWEEN SATISFACTION, ATTITUDES, AND PERFORMANCE - AN ORGANIZATIONAL LEVEL ANALYSIS

被引:624
作者
OSTROFF, C
机构
[1] Industrial Relations Center, University of Minnesota, Minneapolis, MN 55455, 537 Management and Economics Building
关键词
D O I
10.1037/0021-9010.77.6.963
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Previous research has consistently shown little relationship between job satisfaction, job attitudes, and performance for individuals, but little work has investigated these relationships at the organizational level of analysis. This study investigated the relationship between employee satisfaction, other job-related attitudes (commitment, adjustment. and psychological stress), and organizational performance. Organizational performance data were collected for 298 schools: employee satisfaction and attitude data were collected from 13,808 teachers within these schools. Correlation and regression analyses supported the expected relationships between employee satisfaction/attitudes and organizational performance. Implications of these findings are discussed.
引用
收藏
页码:963 / 974
页数:12
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