INFORMATION TECHNOLOGY AND ORGANIZATIONAL PERFORMANCE - A CRITICAL-EVALUATION OF COMPUTERWORLDS INDEX OF INFORMATION-SYSTEMS EFFECTIVENESS

被引：27

作者：

SETHI, V ^{[1
]}

HWANG, KT ^{[1
]}

PEGELS, C ^{[1
]}

机构：

[1] SUNY Buffalo, SCH MANAGEMENT, BUFFALO, NY 14260 USA

来源：

INFORMATION & MANAGEMENT | 1993年 / 25卷 / 04期

关键词：

IS EFFECTIVENESS INDEX; COMPUTERWORLD RANKING; IT IMPACT; IT PERFORMANCE; ORGANIZATIONAL PERFORMANCE; MEASURING BUSINESS VALUE;

D O I：

10.1016/0378-7206(93)90068-5

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Justifying and demonstrating the effectiveness of information systems is increasingly becoming critical as firms look to become more competitive and efficient. This study takes a detailed look at the ranking criteria and the overall effectiveness index developed by Computerworld. Researchers have alluded to this index as a significant development and Computerworld claims that it is useful for justifying information systems to top management. The broader objective of this study is to contribute to the measurement of the business value of information technology (IT). Towards this goal, a conceptual model of IT measures is developed.

引用

页码：193 / 205

页数：13

共 47 条

[1] DEVELOPMENT OF A TOOL FOR MEASURING AND ANALYZING COMPUTER USER SATISFACTION [J].