MULTIPLE PERIOD REPAIR KIT PROBLEM WITH A JOB COMPLETION CRITERION - A CASE-STUDY

被引:14
作者
HEEREMANS, D [1 ]
GELDERS, LF [1 ]
机构
[1] KATHOLIEKE UNIV LEUVEN,AFDELING IND BELEID,B-3001 HEVERLEE,BELGIUM
关键词
REPAIR KIT PROBLEM; MULTIPLE PERIOD STOCKING; ON-SITE MAINTENANCE; SERVICE AFTER SALES; CUSTOMER SERVICE; KNAPSACK PROBLEM;
D O I
10.1016/0377-2217(94)00177-E
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The repair kit problem is concerned with finding an optimal kit of parts and tools to carry for on-site repairs. This choice involves a trade-off between the annual holding cost and a penalty for failing to complete repairs during the first visit. The repair kit problem with job completion criterion tries to find a solution to this trade-off by achieving a predetermined job completion rate (or service level) with minimum holding costs. This formulation of the problem avoids the often difficult definition and calcualtion of penalty costs. The repair kit problem has been studied in literature for a single period, when restocking is possible in between jobs. In the multiple period repair kit problem studied here, restocking of the spare parts is only possible every 12 periods. Other assumptions used in this case study are that failures of the various parts are stochastically independent and that at most one part of each type is used on a given job. This paper describes a case study where the multiple period repair kit problem with a job completion criterion was solved using a knapsack heuristic. First the model for this problem is developed, then numerical results are shown and conclusions drawn.
引用
收藏
页码:239 / 248
页数:10
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