DISCURSIVE BIAS AND IDEOLOGY IN THE ADMINISTRATION OF MINORITY-GROUP INTERESTS

This study suggests how easily distorted communication can arise in formal administrative discourse when the interests of those with some stake in the matter under discussion are not represented among the participants. After discussing the nature of power and its exercise in administrative settings, the article presents three episodes of discourse analysis. Members of a Board of Trustees were highly successful in debating and reaching suitable conclusions when the agenda items concerned their own close interests; they were able to create a discursive context that was relatively free of distorting ideologies, and which allowed participants to judge the sincerity, truth, justifiability, and meaningfulness of what was said. However, when the meeting agenda broached the affairs of an out-group with no known patronage on the Board, distortions in communication and small injustices became common; the out-group's interests were compromised. The article generalizes from the use of discursive power in this instance to the treatment of other culturally different minorities whose views and interests are not well represented among administrators and policy makers. It recommends how discursive power could be exercised more fairly in social institutions, and in public administration generally.