EFFECTIVENESS OF A CASE-MANAGEMENT PROGRAM

被引:47
作者
BIGELOW, DA
YOUNG, DJ
机构
[1] Planning and Legislating Division, Ministry of Health Policy, Victoria, British Columbia, V8W-3C8
关键词
D O I
10.1007/BF00752814
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Legislation of a case management service provided an opportunity to conduct a natural experiment exploring questions about implementation and effectiveness of case management services. A sample of 21 case managed and 21 comparison clients was interviewed using a protocol adapted from the Quality of Life Questionnaire (Fixed Response Alternative version). Results indicate that case managed clients received more services and had fewer unmet service needs. Quality of life was greater for case managed clients, hospital utilization was reduced, and a possible relationship among services, quality of life, and hospital utilization was identified. © 1991, Human Sciences Press, Inc.. All rights reserved.
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页码:115 / 123
页数:9
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