DEVELOPER-USER INTERACTION AND USER SATISFACTION IN INTERNAL TECHNOLOGY-TRANSFER

被引：15

作者：

LEONARDBARTON, D ^{[1
]}

SINHA, DK ^{[1
]}

机构：

[1] PURDUE UNIV,KRANNERT GRAD SCH MANAGEMENT,W LAFAYETTE,IN 47907

来源：

ACADEMY OF MANAGEMENT JOURNAL | 1993年 / 36卷 / 05期

关键词：

D O I：

10.2307/256649

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Effective internal technology transfer the implementation of technical systems developed and disseminated to operational subunits within a single organization-depends not only upon the cost, quality, and compatibility of the technology, but also upon two processes of interaction between developers and users. These are user involvement in development and adaptation by the developers and users of both the technical system itself and the workplace. Analyses of data from 34 projects in four large electronics companies provide support for our hypotheses.

引用

页码：1125 / 1139

页数：15

共 25 条

[1] TECHNOLOGY AS AN OCCASION FOR STRUCTURING - EVIDENCE FROM OBSERVATIONS OF CT SCANNERS AND THE SOCIAL-ORDER OF RADIOLOGY DEPARTMENTS
BARLEY, SR
[J]. ADMINISTRATIVE SCIENCE QUARTERLY, 1986, 31 (01) : 78 - 108
[2] PROCESS AND PRODUCT OF SYSTEM-DESIGN
BOLAND, RJ
[J]. MANAGEMENT SCIENCE, 1978, 24 (09) : 887 - 898
[3] Child John, 1987, NEW TECHNOLOGY ORG I, P87
[4] THE INTERACTION OF DESIGN HIERARCHIES AND MARKET CONCEPTS IN TECHNOLOGICAL EVOLUTION
CLARK, KB
[J]. RESEARCH POLICY, 1985, 14 (05) : 235 - 251
[5] OVERCOMING RESISTANCE TO CHANGE
Coch, Lester
French, John R. P., Jr.
[J]. HUMAN RELATIONS, 1948, 1 (04) : 512 - 532
[6] A DISCREPANCY MODEL OF END-USER COMPUTING INVOLVEMENT
DOLL, WJ
TORKZADEH, G
[J]. MANAGEMENT SCIENCE, 1989, 35 (10) : 1151 - 1171
[7] CONCEPTUAL ISSUES IN STUDY OF INNOVATION
DOWNS, GW
MOHR, LB
[J]. ADMINISTRATIVE SCIENCE QUARTERLY, 1976, 21 (04) : 700 - 714
[8] Ettlie J. E., 1986, MANAGING TECHNOLOGIC, P72
[9] Gales L., 1991, ACAD MANAGEMENT P, V1991, P347
[10] Hayes R.H., 1988, DYNAMIC MANUFACTURIN

← 1 2 3 →