A COMMUNICATION-SKILLS PROGRAM FOR INCREASING PATIENTS SATISFACTION WITH GENERAL-PRACTICE CONSULTATIONS

被引：67

作者：

EVANS, BJ

KIELLERUP, FD

STANLEY, RO

BURROWS, GD

SWEET, B

机构：

[1] UNIV MELBOURNE,PARKVILLE,VIC 3052,AUSTRALIA

[2] CHISHOLM INST TECHNOL,CAULFIELD,AUSTRALIA

来源：

BRITISH JOURNAL OF MEDICAL PSYCHOLOGY | 1987年 / 60卷

关键词：

D O I：

10.1111/j.2044-8341.1987.tb02756.x

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

引用

页码：373 / 378

页数：6

共 29 条

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