CROSS-CULTURAL SENSITIVITY-TRAINING - METHODS AND ASSESSMENT

Two methods of training cross-cultural sensitivity were compared: an experiential approach using a simulation game called Bafa Bafa and a lecture-based, cognitive presentation. A traditional quantitative program indicator using a carefully designed test to measure sensitivity failed to show differences between the two approaches either immediately or at a 2-month follow-up. However, qualitative data gathered from personal documents did indicate significantly greater effects of the experiential treatment. The implications of this finding for the documentation of cross-cultural training effects are discussed.