DEVELOPMENT OF A PATIENT SATISFACTION SCALE

被引:125
作者
LAMONICA, EL [1 ]
OBERST, MT [1 ]
MADEA, AR [1 ]
WOLF, RM [1 ]
机构
[1] UNIV WISCONSIN,SCH NURSING,MADISON,WI 53706
关键词
D O I
10.1002/nur.4770090108
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
引用
收藏
页码:43 / 50
页数:8
相关论文
共 21 条
[1]  
Anastasi A., 1976, PSYCHOL TESTING
[3]  
Herzberg F., 1966, WORK NATURE MAN
[4]  
HINSHAW AS, 1982, NURS RES, V31, P170
[5]  
La Monica E L, 1983, Nurse Educ, V8, P19, DOI 10.1097/00006223-198300820-00011
[6]  
LAKE DG, 1973, MEASURING HUMAN BEHA
[7]  
LAMONICA EL, 1983, UNPUB EMPATHY NURSIN
[8]   CONSUMER ASSESSMENTS OF QUALITY OF MEDICAL CARE [J].
LEBOW, JL .
MEDICAL CARE, 1974, 12 (04) :328-337
[9]   THEORETICAL AND METHODOLOGICAL ISSUES IN SOCIOLOGICAL STUDIES OF CONSUMER SATISFACTION WITH MEDICAL-CARE [J].
LOCKER, D ;
DUNT, D .
SOCIAL SCIENCE & MEDICINE PART A-MEDICAL SOCIOLOGY, 1978, 12 (4A) :283-292
[10]   IDEOLOGY, INTERACTION AND PATIENT-CARE IN HOSPITALS [J].
MAUKSCH, HO .
SOCIAL SCIENCE & MEDICINE, 1973, 7 (10) :817-830