TAXONOMY OF CONSUMER SATISFACTION-DISSATISFACTION MEASURES

[1] DEVELOPING MEASURES OF PERCEIVED LIFE QUALITY - RESULTS FROM SEVERAL NATIONAL SURVEYS [J]. SOCIAL INDICATORS RESEARCH, 1974, 1 (01) : 1 - 26

[2] BEST A, 1976, TALKING BACK BUSINES

[3] Day RL., 1976, ADV CONSUM RES, V3, P263

[4] DAY RL, 1975, MARKETING RESEARCH S

[5] DEINER BJ, 1975, INFORMATION REDRESS

[6] HANDY CR, 1975, 281 US DEP AGR EC RE

[7] HUNT HK, 1976, ADV CONSUMER RES, V3, P259

[8] Kotler P., 1975, MARKETING NONPROFIT

[9] LANDON EL, CAUSAL ATTRIBUTION C

[10] Leavitt C., 1976, ADV CONSUM RES, V3, P252

[1] DEVELOPING MEASURES OF PERCEIVED LIFE QUALITY - RESULTS FROM SEVERAL NATIONAL SURVEYS [J]. SOCIAL INDICATORS RESEARCH, 1974, 1 (01) : 1 - 26

[2] BEST A, 1976, TALKING BACK BUSINES

[3] Day RL., 1976, ADV CONSUM RES, V3, P263

[4] DAY RL, 1975, MARKETING RESEARCH S

[5] DEINER BJ, 1975, INFORMATION REDRESS

[6] HANDY CR, 1975, 281 US DEP AGR EC RE

[7] HUNT HK, 1976, ADV CONSUMER RES, V3, P259

[8] Kotler P., 1975, MARKETING NONPROFIT

[9] LANDON EL, CAUSAL ATTRIBUTION C

[10] Leavitt C., 1976, ADV CONSUM RES, V3, P252