How Many Hospital Pharmacy Medication Dispensing Errors Go Undetected?

被引:70
作者
Cina, Jennifer L. [1 ]
Gandhi, Tejal K. [2 ]
Churchill, William [3 ]
Fanikos, John [3 ]
McCrea, Michelle [4 ]
Mitton, Patricia [4 ]
Rothschild, Jeffrey M. [5 ]
Featherstone, Erica [4 ]
Keohane, Carol [6 ]
Bates, David W. [5 ]
Poon, Eric G. [5 ]
机构
[1] Brigham & Womens Hosp, 75 Francis St, Boston, MA 02115 USA
[2] Div Gen Med & Primary Care, Patient Safety, Boston, MA USA
[3] Div Gen Med & Primary Care, Pharm, Boston, MA USA
[4] Div Gen Med & Primary Care, Boston, MA USA
[5] Div Gen Med & Primary Care, Med, Boston, MA USA
[6] Ctr Excellence Patient Safety, Boston, MA USA
基金
美国医疗保健研究与质量局;
关键词
D O I
10.1016/S1553-7250(06)32010-7
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Background: Hospital pharmacies dispense large numbers of medication doses for hospitalized patients. A study was conducted at an academic tertiary care hospital to characterize the incidence and severity of medication dispensing errors in a hospital pharmacy. Methods: Direct observation of dispensing processes was undertaken to determine presence of errors with review by a physician panel to determine severity. Results: A total of 140,755 medication doses filled by pharmacy technicians were observed during a seven-month period, and 3.6% (5,075) contained errors. The hospital pharmacist detected only 79% of these errors during routine verification; thus, 0.75% of doses filled would have left the pharmacy with undetected errors. Overall, 23.5% of undetected errors were potential adverse drug events (ADEs), of which 28% were serious and 0.8% were life threatening. The most common potential ADEs were incorrect medications (36%), incorrect strength (35%), and incorrect dosage form (21%). Discussion: Given the volume of medications dispensed, even a low rate of drug distribution process translates into a large number of errors with potential to harm patients. Pharmacy distribution systems require further process redesign to achieve the highest possible level of safety and reliability.
引用
收藏
页码:73 / 80
页数:8
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