PREDICTING PATIENT SATISFACTION FROM PHYSICIANS NONVERBAL-COMMUNICATION SKILLS

被引:206
作者
DIMATTEO, MR
TARANTA, A
FRIEDMAN, HS
PRINCE, LM
机构
[1] UNIV CALIF RIVERSIDE,DEPT SOCIOL,RIVERSIDE,CA 92521
[2] NEW YORK MED COLL,NEW YORK,NY 10029
[3] CABRINI MED CTR,MALVERN,VIC 3140,AUSTRALIA
[4] SAN BERNADINO CTY MED CTR,DEPT FAMILY PRACTICE,SAN BERNADINO,CA
关键词
D O I
10.1097/00005650-198004000-00003
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
引用
收藏
页码:376 / 387
页数:12
相关论文
共 39 条
[1]  
ALPERT JJ, 1964, PEDIATRICS, V34, P127
[2]  
[Anonymous], GROWTH BUREAUCRATIC
[3]   NEW APPROACH TO EXPLAINING SICK-ROLE BEHAVIOR IN LOW-INCOME POPULATIONS [J].
BECKER, MH ;
DRACHMAN, RH ;
KIRSCHT, JP .
AMERICAN JOURNAL OF PUBLIC HEALTH, 1974, 64 (03) :205-216
[4]   FUNCTION OF PROFESSIONALS AFFECTIVE BEHAVIOR IN CLIENT SATISFACTION - REVISED APPROACH TO SOCIAL-INTERACTION THEORY [J].
BENSIRA, Z .
JOURNAL OF HEALTH AND SOCIAL BEHAVIOR, 1976, 17 (01) :3-11
[5]  
Bloom S.W., 1963, DOCTOR HIS PATIENT S
[6]  
BLUM RH, 1960, MANAGEMENT DOCTOR PA
[7]  
Cobb B., 1954, PSYCHIAT B, V3, P66
[8]  
Cunningham M R, 1977, J Pers, V45, P564, DOI 10.1111/j.1467-6494.1977.tb00172.x
[9]  
DiMatteo M R, 1979, J Community Health, V4, P280
[10]   SOCIAL-PSYCHOLOGICAL ANALYSIS OF PHYSICIAN-PATIENT RAPPORT - TOWARD A SCIENCE OF THE ART OF MEDICINE [J].
DIMATTEO, MR .
JOURNAL OF SOCIAL ISSUES, 1979, 35 (01) :12-33