Chauffeured Versus End User Access to Commercial Databases: The Effects of Task and Individual Differences

被引：51

作者：

Culnan, Mary J. ^{[1
]}

机构：

[1] Univ Calif Berkeley, Sch Lib & Informat Studies, Berkeley, CA 94720 USA

来源：

MIS QUARTERLY | 1983年 / 7卷 / 01期

关键词：

Information storage and retrieval; information management; system use; organizational theory;

D O I：

10.2307/249077

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This field study investigated the task and individual characteristics of 184 professionals who accessed commercial database services to acquire external information directly (as "end users") or through an intermediary ("chauffeur"). Chauffeured access appears to be most appropriate when the individual has a one-time need for new information while direct access appears to be most appropriate when a database is used on a regular basis by the same individual. The results of this study are consistent with prior research which suggests that multiple access arrangements are necessary in order for organizations to make effective use of these and other types of online database systems.

引用

页码：55 / 67

页数：13

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