TEST-RETEST RELIABILITY OF USER INFORMATION SATISFACTION - A COMMENT

被引：14

作者：

HAWK, SR ^{[1
]}

RAJU, NS ^{[1
]}

机构：

[1] IIT,DEPT PSYCHOL,CHICAGO,IL 60616

来源：

DECISION SCIENCES | 1991年 / 22卷 / 05期

关键词：

INFORMATION MANAGEMENT; MANAGEMENT INFORMATION SYSTEMS; QUESTIONNAIRE ANALYSIS; AND SCALING METHODS;

D O I：

10.1111/j.1540-5915.1991.tb01913.x

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Galletta and Lederer [10] concluded that the short-form measure of user information satisfaction (UIS) lacks sufficient test-retest reliability. We question the validity of this conclusion since the method used by the authors for assessing test-retest reliability is not grounded in classical reliability theory. Analysis of their data suggests that the UIS instrument has adequate test-retest reliability.

引用

页码：1165 / 1170

页数：6