THE ROLE OF FACE SITUATION AND ATTITUDINAL ANTECEDENTS IN CHINESE CONSUMER COMPLAINT BEHAVIOR

被引：17

作者：

CHIU, CY

TSANG, SC

YANG, CF

机构：

来源：

关键词：

D O I：

10.1080/00224545.1988.9711360

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

引用

页码：173 / 180

页数：8

共 30 条

[1]

ANDREASEN AR, 1977, J CONSUMER AFFAIRS, V7, P11

[2]

ARNDT J, 1976, ADV CONSUM RES, V3, P213

[3]

Atkinson AB, 1975, EC INEQUALITY

[4] CONSUMER ATTITUDES TOWARD MARKETING AND CONSUMERISM [J].

BARKSDALE, HC ;

DARDEN, WR .

[5]

Barnes J., 1980, ADV CONSUM RES, V7, P329

BEST, A ;

ANDREASEN, AR .

[7] VIABILITY AND PROFILE OF THE CONSUMERIST SEGMENT [J].

BOURGEOIS, JC ;

BARNES, JG .

[8]

Day R. L., 1978, ADV CONSUM RES, V5, P263

[9]

Day RL., 1977, ADV CONSUMER RES 4, P149

[10]

DAY RL, 1976, ADV CONSUMER RES, V3, P262