DETERMINANTS OF EIS USE - TESTING A BEHAVIORAL-MODEL

被引:97
作者
BERGERON, F
RAYMOND, L
RIVARD, S
GARA, MF
机构
[1] UNIV QUEBEC,DEPT ADM ECON,TROIS RIVIERES,PQ GA9 5H7,CANADA
[2] ECOLE HAUTES ETUD COMMERCIALES,METHODES QUANTITATIVES & SYST INFORMAT,MONTREAL,PQ H3T 1V6,CANADA
关键词
EXECUTIVE INFORMATION SYSTEMS; EIS USE; BEHAVIORAL MODEL; UTILIZATION;
D O I
10.1016/0167-9236(94)00007-F
中图分类号
TP18 [人工智能理论];
学科分类号
081104 [模式识别与智能系统]; 0812 [计算机科学与技术]; 0835 [软件工程]; 1405 [智能科学与技术];
摘要
An increasing number of organizations have implemented executive information systems (EIS), hoping to improve the effectiveness of senior managers and to facilitate their work. The use of such systems is thus a necessary condition through which executive performance can be affected. This study aims at understanding the various factors related to EIS utilization, using as theoretical foundation a model from organizational behaviour. This model, developed by Triandis, leads us to hypothesize that EIS use (behaviour) is determined by EIS experience (habits), work group influence (social factor), user satisfaction with information, system access and assistance (affect), perceived consequences (of EIS use), EIS sophistication and presence of a hotline (facilitating conditions). Field data obtained from 38 executives in nine organizations allowed us to test and confirm the appropriateness of the behavioral model through correlation and regression analyses. The results of the study are shown to have implications both for researchers and practitioners.
引用
收藏
页码:131 / 146
页数:16
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