共 25 条
[11]
Measuring Customer Satisfaction for F&B Chains in Pune Using ACSI Model[J] . Vinit Dani.Procedia - Social and Behavioral Sciences . 2014
[12]
Risk of co-occuring psychopathology: Testing a prediction of expectancy theory[J] . Daniel W. Capron,Aaron M. Norr,Norman B. Schmidt.Journal of Anxiety Disorders . 2013 (1)
[13]
The Shortcomings of a Standardized Global Knowledge Management System: The Case Study of Accenture[J] . The Academy of Management Executive (1993-2005) . 2005 (2)
[14]
The “new public management” in the 1980s: Variations on a theme[J] . Christopher Hood.Accounting, Organizations and Society . 1995 (2)
[15]
Leadership in Customer Service: Creating Shared Responsibility for BetterOutcomes. Accenture. . 2008