共 14 条
- [11] Customer loyalty in e-commerce: an exploration of its antecedents and consequences[J] . Srini S. Srinivasan,Rolph Anderson,Kishore Ponnavolu.Journal of Retailing . 2002 (1)
- [12] Organizational Legitimacy under Conditions of Complexity: The Case of the Multinational Enterprise[J] . Tatiana Kostova,Srilata Zaheer.The Academy of Management Review . 1999 (1)