基于扎根理论的医患冲突演化升级的影响因素辨识

被引：24

作者：

王昊

熊国强

陈菊红

机构：

[1] 西安理工大学经济与管理学院

来源：

预测 | 2017年 / 36卷 / 04期

关键词：

医患冲突; 演化升级; 影响因素; 扎根理论;

D O I：

暂无

中图分类号：

C913.4 [文教、卫生];

学科分类号：

120402 [社会医学与卫生事业管理];

摘要：

以群体化、多主体和暴力性为特征的医患冲突已成为我国亟待解决的社会问题之一,然而目前仍缺乏有关医患冲突演化升级影响因素的系统性研究。本文以多案例研究和扎根理论为工具,搜集整理了60起医患冲突典型案例,在文本分析的基础上对案例信息进行编码,并确定了102个基础影响因素。经过反复的比较、聚类,最终得出环境情景刺激、群体特性、风险认知差异以及政府体制因素4个具有统领性的关键影响因素,由此构建医患冲突演化升级影响因素的概念模型,进一步探究多因素耦合作用下医患冲突演化升级的规律。最后,分别从事前预防、事中应急和事后公关的角度提出了相应的政策建议。

引用

页码：15 / 21

页数：7

共 11 条

[1]

运用社会角色理论浅析医患冲突及其对策 [J].

尤蔚 ;

夏妍 .

中国医院, 2009, 13 (06) :32-34

[2]

拓扑心理学原理.[M].(德) 勒温 (Lewin;K.) ; 著.北京大学出版社.2011,

[3]

医学社会学.[M].(美)威廉·科克汉姆(WilliamC.Cockerham)著;杨辉;张拓红等译;.华夏出版社.2000,

[4]

Evaluation of patients’ attitudes to their care during oral and maxillofacial surgical outpatient consultations: the importance of waiting times and quality of interaction between the patient and doctor.[J].EOF Dimovska;S Sharma;TM Trebble.British Journal of Oral & Maxillofacial Surgery.2016,

[5]

Grounded theory and action research as pillars for interpretive information systems research: A comparative study.[J].Manal A. Abdel-Fattah.Egyptian Informatics Journal.2015,

[6]

The Value of Private Patient Information in the Physician-Patient Relationship: A Game-Theoretic Account.[J].Kris De Jaegher;Chris Bauch.Computational and Mathematical Methods in Medicin.2012,

[7]

Is perceived social distance between the patient and the general practitioner related to their disagreement on patient's health status?.[J]..Patient Education and Counseling.2012,

[8]

Recognition can leave room for disagreement in the doctor–patient consultation.[J]..Patient Education and Counseling.2011, 3

[9]

Effective Doctor Patient Communication: Building Bridges and Bridging Barriers.[J].Gordon Robinson.The Canadian Journal of Neurological Sciences.2002, S2

[10]

BUILDING THEORIES FROM CASE-STUDY RESEARCH [J].

EISENHARDT, KM .

ACADEMY OF MANAGEMENT REVIEW, 1989, 14 (04) :532-550

← 1 2 →