政府客观绩效、透明度与公民满意度

[21] WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM[J] . GWYNBEVAN,CHRISTOPHERHOOD.Public Administration . 2006 (3)

[22] The effects of e-government on trust and confidence in government [J]. PUBLIC ADMINISTRATION REVIEW, 2006, 66 (03) : 354 - 369

[23] Models of Performance‐Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects[J] . JuliaMelkers,KatherineWilloughby.Public Administration Review . 2005 (2)

[24] Performance evaluation, public management improvement and democratic accountability[J] . Sonia Ospina,Nuria Cunill Grau,Ariel Zaltsman.Public Management Review . 2004 (2)

[25] Expectations, performance, and citizen satisfaction with urban services[J] . Gregg G.Van Ryzin.J. Pol. Anal. Manage. . 2004 (3)

[26] Implementing PBB: Conflicting Views of Success[J] . Katherine G.Willoughby,Julia E.Melkers.Public Budgeting & Finance . 2002 (1)

[27] Statistical assessment of ordinal outcomes in comparative studies [J]. JOURNAL OF CLINICAL EPIDEMIOLOGY, 1997, 50 (01) : 45 - 55

[28] REGRESSION-MODELS FOR ORDINAL DATA [J]. JOURNAL OF THE ROYAL STATISTICAL SOCIETY SERIES B-METHODOLOGICAL, 1980, 42 (02): : 109 - 142

[21] WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM[J] . GWYNBEVAN,CHRISTOPHERHOOD.Public Administration . 2006 (3)

[22] The effects of e-government on trust and confidence in government [J]. PUBLIC ADMINISTRATION REVIEW, 2006, 66 (03) : 354 - 369

[23] Models of Performance‐Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects[J] . JuliaMelkers,KatherineWilloughby.Public Administration Review . 2005 (2)

[24] Performance evaluation, public management improvement and democratic accountability[J] . Sonia Ospina,Nuria Cunill Grau,Ariel Zaltsman.Public Management Review . 2004 (2)

[25] Expectations, performance, and citizen satisfaction with urban services[J] . Gregg G.Van Ryzin.J. Pol. Anal. Manage. . 2004 (3)

[26] Implementing PBB: Conflicting Views of Success[J] . Katherine G.Willoughby,Julia E.Melkers.Public Budgeting & Finance . 2002 (1)

[27] Statistical assessment of ordinal outcomes in comparative studies [J]. JOURNAL OF CLINICAL EPIDEMIOLOGY, 1997, 50 (01) : 45 - 55

[28] REGRESSION-MODELS FOR ORDINAL DATA [J]. JOURNAL OF THE ROYAL STATISTICAL SOCIETY SERIES B-METHODOLOGICAL, 1980, 42 (02): : 109 - 142