共 13 条
- [11] Service strategies within the manufacturing sector: benefits, costs and partnership[J] . Valérie Mathieu.International Journal of Service Industry Management . 2001 (5)
- [12] Knowledge Management: An Organizational Capabilities Perspective[J] . Andrew H. Gold,Arvind Malhotra,Albert H. Segars.Journal of Management Information Systems . 2001 (1)
- [13] Product services: from a service supporting the product to a service supporting the client[J] . Valérie Mathieu.Journal of Business & Industrial Marketing . 2001 (1)