网络环境下消费者感知价值的理论剖析

被引:62
作者
董大海 [1 ]
杨毅 [2 ]
机构
[1] 大连理工大学管理学院
[2] 浙江大学管理学院
关键词
网络营销; 消费者行为; 感知价值; 结果性价值; 程序性价值; 情感性价值;
D O I
暂无
中图分类号
F713.36 [电子贸易、网上贸易];
学科分类号
1201 ;
摘要
在回顾和总结已有的消费者感知价值研究的基础上,汲取心理学的态度模型、信息系统领域的TAM模型和消费者行为学中的手段-目的链思想,将网络环境下消费者感知价值划分为3类:结果性感知价值、程序性感知价值和情感性感知价值,并给出了相应的定义,为进一步研究感知价值在网络环境下消费者行为中的地位和作用提供了概念基础。
引用
收藏
页码:856 / 861
页数:6
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