组织文化、知识转移与新服务开发绩效:城市商业银行案例

[11] A holistic view of knowledge management strategy[J] . Jasimuddin,Sajjad M.Journal of Knowledge Management . 2008 (2)

[12] Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia?[J] . Carl F. Fey,Daniel R. Denison.Organization Science . 2003 (6)

[13] Organizing successful new service development: a literature review[J] . Jeroen P.J. de Jong,Patrick A.M. Vermeulen.Management Decision . 2003 (9)

[14] New service development: areas for exploitation and exploration[J] . Larry J. Menor,Mohan V. Tatikonda,Scott E. Sampson.Journal of Operations Management . 2002 (2)

[15] Knowledge Transfer: A Basis for Competitive Advantage in Firms[J] . Linda Argote,Paul Ingram.Organizational Behavior and Human Decision Processes . 2000 (1)

[16] The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness[J] . Gabriel Szulanski.Organizational Behavior and Human Decision Processes . 2000 (1)

[17] The organisational impact of knowledge-based systems: a knowledge perspective[J] . P.H. Hendriks.Knowledge-Based Systems . 1999 (4)

[18] The augmented service offering: a conceptualization and study of its impact on new service success[J] . Chris Storey,Christopher J Easingwood.The Journal of Product Innovation Management . 1998 (4)

[19] What Distinguishes the Top Performing New Products in Financial Services .2 Cooper,R. G,Easingwood,C. J,Edgett,S,Kleinschmidt,E. J,Storey,C. Jounal of Product Innovation Management . 1994

[11] A holistic view of knowledge management strategy[J] . Jasimuddin,Sajjad M.Journal of Knowledge Management . 2008 (2)

[12] Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia?[J] . Carl F. Fey,Daniel R. Denison.Organization Science . 2003 (6)

[13] Organizing successful new service development: a literature review[J] . Jeroen P.J. de Jong,Patrick A.M. Vermeulen.Management Decision . 2003 (9)

[14] New service development: areas for exploitation and exploration[J] . Larry J. Menor,Mohan V. Tatikonda,Scott E. Sampson.Journal of Operations Management . 2002 (2)

[15] Knowledge Transfer: A Basis for Competitive Advantage in Firms[J] . Linda Argote,Paul Ingram.Organizational Behavior and Human Decision Processes . 2000 (1)

[16] The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness[J] . Gabriel Szulanski.Organizational Behavior and Human Decision Processes . 2000 (1)

[17] The organisational impact of knowledge-based systems: a knowledge perspective[J] . P.H. Hendriks.Knowledge-Based Systems . 1999 (4)

[18] The augmented service offering: a conceptualization and study of its impact on new service success[J] . Chris Storey,Christopher J Easingwood.The Journal of Product Innovation Management . 1998 (4)

[19] What Distinguishes the Top Performing New Products in Financial Services .2 Cooper,R. G,Easingwood,C. J,Edgett,S,Kleinschmidt,E. J,Storey,C. Jounal of Product Innovation Management . 1994