移动社交类APP用户持续使用意愿的影响因素研究

[11] Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry[J] . Heesup Han,Wansoo Kim,Sunghyup Sean Hyun.International Journal of Hospitality Management . 2010 (3)

[12] USING SOCIAL NETWORK SITES: THE EFFECTS OF PLAYFULNESS, CRITICAL MASS AND TRUST IN A HEDONIC CONTEXT[J] . Sledgianowski,Deb,Kulviwat,Songpol.The Journal of Computer Information Systems . 2009 (4)

[13] Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit[J] . Ming-Chi Lee.Electronic Commerce Research and Applications . 2008 (3)

[14] Consumer behabior as risk taking .2 Bauer,Raymond A. Dynamic Marketing for a Changing World,Proceedings of the 43rd Conference of the American Marketing Association . 1960

[15] A study of factors that affect user intentions toward email service switching [J]. INFORMATION & MANAGEMENT, 2006, 43 (07) : 884 - 893

[16] The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting[J] . Chatura Ranaweera,Jaideep Prabhu.International Journal of Service Industry Management . 2003 (4)

[17] Switching barriers in consumer markets: an investigation of the financial services industry[J] . Mark Colgate,Bodo Lang.Journal of Consumer Marketing . 2001 (4)

[18] A National Customer Satisfaction Barometer: The Swedish Experience[J] . Journal of Marketing . 1992 (1)

[19] Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology[J] . MIS Quarterly . 1989 (3)

[20] A Theory of Interdependent Demand for a Communications Service[J] . The Bell Journal of Economics and Management Scie . 1974 (1)

[11] Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry[J] . Heesup Han,Wansoo Kim,Sunghyup Sean Hyun.International Journal of Hospitality Management . 2010 (3)

[12] USING SOCIAL NETWORK SITES: THE EFFECTS OF PLAYFULNESS, CRITICAL MASS AND TRUST IN A HEDONIC CONTEXT[J] . Sledgianowski,Deb,Kulviwat,Songpol.The Journal of Computer Information Systems . 2009 (4)

[13] Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit[J] . Ming-Chi Lee.Electronic Commerce Research and Applications . 2008 (3)

[14] Consumer behabior as risk taking .2 Bauer,Raymond A. Dynamic Marketing for a Changing World,Proceedings of the 43rd Conference of the American Marketing Association . 1960

[15] A study of factors that affect user intentions toward email service switching [J]. INFORMATION & MANAGEMENT, 2006, 43 (07) : 884 - 893

[16] The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting[J] . Chatura Ranaweera,Jaideep Prabhu.International Journal of Service Industry Management . 2003 (4)

[17] Switching barriers in consumer markets: an investigation of the financial services industry[J] . Mark Colgate,Bodo Lang.Journal of Consumer Marketing . 2001 (4)

[18] A National Customer Satisfaction Barometer: The Swedish Experience[J] . Journal of Marketing . 1992 (1)

[19] Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology[J] . MIS Quarterly . 1989 (3)

[20] A Theory of Interdependent Demand for a Communications Service[J] . The Bell Journal of Economics and Management Scie . 1974 (1)