A validation of the end-user computing satisfaction instrument in Taiwan

被引：77

作者：

McHaney, R ^{[1
]}

Hightower, R

Pearson, J

机构：

[1] Kansas State Univ, Coll Business Adm, Dept Management, Manhattan, KS 66506 USA

[2] Univ Cent Florida, Coll Business Adm, Orlando, FL 32816 USA

[3] So Illinois Univ, Dept Management, Coll Business & Adm, Carbondale, IL 62901 USA

来源：

INFORMATION & MANAGEMENT | 2002年 / 39卷 / 06期

关键词：

end-user computing satisfaction; international MIS; user satisfaction;

D O I：

10.1016/S0378-7206(01)00119-7

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This article focuses on the psychometric stability of the end-user computing satisfaction (EUCS) instrument by Doll and Torkzadeh when applied to Taiwanese end-users of typical business software applications. Using a survey of 342 users, this research provides evidence that the instrument is a valid and reliable measure in Taiwanese applications. Given this evidence, managers and software product developers can confidently apply the instrument in the investigation of competing tools, features, and technologies in Taiwan. (C) 2002 Elsevier Science B.V. All rights reserved.

引用

页码：503 / 511

页数：9

共 33 条

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